Here is how to reach us:

 

We are primarily a web/Internet based business. Using the means of current technologies to manage our business as well as keep in touch with the public and our customers.

 

Due to the size of our business we do not have a staff to answer phones. As much as we would love to chat with you we would likely be in a position where we cannot take your call. That doesn't mean we don't want to hear from you!

 

If you wish to contact us with a general question about our products, their availability or properties please email us at info@pogonotrophics.com If you would like us to call and speak with please give a phone number and a time that works best to call you. Our general offices hours are 11:00am to 7:00pm central time.

 

Messaging us directly through Facebook or Twitter is the fastest and easiest way to reach us. We pride ourselves on our quick response times and the ability to have a real dialogue.

General inquiries: info@pogonotrophics.com

 

Order/Purchase inquiries: support@pogonotrophics.com

 

Wholesale inquiries: sales@pogonotrophics.com

 

Wish to sell to us: purchasing@pogonotrophics.com

 

Our offices' address:

J&L Pogonotrophics

7027 Paulina St

Chicago, IL 60626

Where can I purchase?:

 

Outside of our own On-line Shop, which offers every item currently in production, select items are available at a few barber shops, salons & gift stores.

 

Not all resellers of our products carry the full assortment of our goods, but they do offer the opportunity to see and smell them in person. All resellers agree to sell at the same prices you see in our own Shop to avoid confusion.

 

We are open to selling through more resellers. If you have a favorite location where you think our products will fit in nicely, please put us in touch with each other. They can find more information on our "Sales" page.

 

To see a list of current resellers, please click the link below.

RETAILERS

Frequently Asked Questions

 

Q: How can I sample your products?

A: Unfortunately we don't have a means to send out samples. From time to time we offer smaller versions of our products in sets that allow you to get a few days use (the best way to test them) for only a few dollars. As far as scents go, we do our best to stick to common well known scents. We describe them as effectively as possible so you can get a good idea of what they smell like. If you wish to test them all, grab one of our 6pc All Natural Beard Oil sets. Keep the ones you like, gift the ones you don't.

 

Q: I really like __________ scent, will you make it?

A: Maybe. We have our core 6 scents which we use for our All Natural Beard Oils, 5 of which carry over to our All Natural Beard Butter. We may introduce for a limited time additional scents in a seasonal manner. This allows us to test new scent ideas, offer up something different or to just have fun. Any scent we use must be safe for close contact with skin, eyes, nose and mouth and be derived from a natural source. We will not use any scent oil that is well known to cause irritation to the nose, eyes or skin or counteracts the work of the base oils.

 

Q: Are any of your products "Organic"?

A: We do use some certified organic ingredients and will call that out on our labeling when we are legally allowed. Since many Organic oils we could use contain a higher amount of impurities or are not easily proven to be genuinely organic we have not made it a priority to seek them out for use. To be "Certified Organic" is a costly option and takes a long period of time. We ensure our ingredients are 100% Natural (plant based), as pure as possible, and relies upon the best processing methods to ensure a higher quality product for you!

J&L Pogonotrophics

Chicago, IL 60626

Copyright 2017, J&L Pogonotrophics